CloudChoice was started to help clients reinvent customer support and amaze their customers whether they are internal or external customers. We help firms find & implement the right customer support and servicedesk solutions. We have a working relationship with Freshdesk Inc, the fastest growing SaaS company.
Today, both customers and internal users expect outstanding service with minimal turn-around time. We work with clients to understand the gaps in the current solution/process. Our focus is to enable our clients to meet the needs of their customers.
We have helped clients like you, we might not be perfect but we will help you amaze your customers.
Absolutely, our goal is to help you serve your customers to make a better customer experience. If you have an existing solution and need help with the process or setup, we are happy to help. We have worked with many vendors in the market and we understand the customer support and service desk markets.
We would love to, however the hosted model does not work for every business and we totally understand it. Some of the client are happy to use tools like Freshdesk, which is hosted in USA. However, there are some clients like government organizations that are worried about the USA PATRIOT Act. We will work with other vendors to host your data in Canada or onsite.
Founder of CloudChoice Andrews Moses has been an expert product consultant for FreshdDesk for over 5+ years. We understand the importance of maintaining a close relationship with your customers that is why ensure that you are 100% satisfied when using our products and provide you with first like support based in Canada. We pride ourselves on saving you time, money and effort to further facilitate your business. The money you spend on consulting can be recovered by saving that one customer!
Tell us your business problem and we will find a customized SaaS solution that will get you back on the right track. We help our clients by providing them with a customer support, customer relationship management, and help desk platform to reinvent the way they conduct business. As professional product consultants, we WILL find a solution to your problem, just send us an email firstname.lastname@example.org!